fellSoft

Ever since its introduction in InterAction v5.0, professional users have valued the My Watch List feature that enables them to stay up to date with changes and activities from other users that affect the contacts they're particularly interested in. But until now, they've had to remember to visit the InterAction web client to see their Watch List - an extra step that can mean fee-earners miss important updates.

To overcome this difficulty and help ensure fee-earners are always completely up to date, Fellsoft is delighted to announce the immediate availability of our new Watch List Tools applications. The Watch List Tools provide two alternative methods for pushing users' Watch List content directly to them, making it significantly easier for them to stay up to date and helping them to provide the best possible service to clients.

More information about the Watch List Tools is available on the product page.

Pannone LLP, a top 50 UK law firm based in Manchester, were one of the first adopters of FeedWatch when it was released earlier this year.

To find out what their aims for the product were, and why their fee-earners have called it "a really useful addition to InterAction", read the case study by clicking here. For further information about FeedWatch, visit the product page.

One of the potentially most valuable applications of our FeedWatch application is to use it to regularly search sources such as Google News & Twitter for the latest news related to key contacts, and then to make that content easily and immediately accessible to users by creating activities in InterAction.

It's an enticing prospect, but at first sight extracting high quality contact specific news from the web might seem like the proverbial hunt for a needle in a haystack. The emphasis should definitely be on finding quality rather than quantity, with the aim of bringing in only high value content, and not in so much volume that users are overwhelmed.

This white paper aims to show that by making full use of the search options provided by both Google and Twitter, it is actually very simple to focus in on only the most relevant and valuable content for your key contacts.

To download the white paper, click here. For further information about FeedWatch, visit the product page.

Wikipedia is a very widely used online encyclopedia, containing a huge array of reference content that can be edited by anyone. Law firms can gain significant additional visibility by having an article on Wikipedia, but they need to be aware of both the culture of the site and the policies governing content on it.

We've put together a white paper which presents background on Wikipedia, recently gathered metrics on how top UK law firms are currently represented on Wikipedia, and guidance on editing and monitoring changes to Wikipedia content.

To download the white paper, click here.

Fellsoft is pleased to announce the immediate availability of FeedWatch^TM, an innovative new product that brings news and updates from across the web directly to related contacts and projects in LexisNexis^® InterAction^®.

FeedWatch adds a whole new dimension to InterAction by enabling the connection of any number of RSS feeds to related InterAction contacts or projects. It can monitor news announcements from corporate web sites, Google News searches, blogs, Twitter, Wikipedia, and more. Whenever a new item is delivered on a subscribed feed it is automatically and immediately added to InterAction as an activity. Then - via InterAction's Watch List^TM - the item will come to the attention of any user interested in the relevant contacts, without requiring users to change their behaviour at all.

Fellsoft founder Simon Ellison-Bunce commented: "InterAction is a tremendously powerful tool, and now FeedWatch can help InterAction users get even closer to their clients and prospects by leveraging it to deliver precisely targeted business intelligence in an unobtrusive way. When a professional user sees a news item about a key contact appear on their Watch List, not only can they read the item itself, but they have immediate access to all of the other information available about that contact. They are empowered to follow up on the item in the most appropriate way to further strengthen that relationship. By providing the complete context for a potential call, it's the perfect complement to a traditional business development process and will also encourage greater use of InterAction by professional users".

To view the launch press release, click here or on the image below.

We're delighted to be able to announce the release early in 2010 of FeedWatch, our first new product for InterAction.

Visit our product page to download the FeedWatch brochure, and please contact us if you'd like further information or arrange a demonstration.

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